Block Management Software

With MRI, you too can grow your leasehold property management business at pace

In the digital age, block management software offers remarkable competitive advantages above what was available just a few years ago; the development of new technology has ushered in an era of efficiency and cost-savings – yet many are still struggling with software not suited to the discipline, or are even trying to get by with spreadsheets.

With leaseholders and committees expecting greater service levels than ever before, it is likely that the gap will widen between the property managers that have embraced new technology and those that are failing to benefit from latest advances. There is also the opportunity to gain from new income streams opened up by resident services, and having the right technology offering is key.

As pioneers in residential block management technology, our solutions have allowed some of the leading names in the industry to grow from small enterprises to national brands. Today, as the market keeps evolving, our solutions are still the most popular and are taking progressive companies to the next level.

Block Management Software

  • Use the most powerful service charge, demand, debt control and client reporting engines on the market.

  • Automate processes around service charge and ground rent collections.

  • Use built-in accounting functionality to gain tight control of service charge income and property expenditure.

  • Utilise resident/leaseholder portal, offering value-added services and increased revenue streams.

  • With more than one million leasehold and ground rent units under management, you’ll be talking the same language as the rest of the industry with our widely implemented software.

  • Benefit from cloud-based SaaS deployment and mobile-enabled for any time, anywhere accessibility.

  • Spend less time looking for assistance and more time looking after your customers with our industry-leading Client Support.

  • Have full support for ARMA/RICS guidelines to help with regulatory and compliance concerns.

  • Trust the supplier of the year, as voted for by the industry multiple times.

  • Stay flexible with a solution that can easily handle mixed-use property management – proven on both residential and commercial assets.

Plan ahead for the Golden Thread – the critical role of technology for residential property managers

With the current pressures around leasehold, you’ve got the tough job of keeping customers constantly updated. And you need to offer transparency, clarity and empathy at all times. In this ebook, we explore how technology can provide a robust foundation for block managers to navigate your safety and compliance requirements.


How we can help

Core Property Management Database

Our solution is built around a powerful database for recording all estate, block, unit and leaseholder information. Renowned in the market for its logical structure, it also includes a committee, director and resident entity.

Service Charge Excellence

Unrivalled functionality for service charge management – utilised by leading leasehold managers. From fund allocation and setting budgets, through to a comprehensive set of system reports for the most complex requirements.

Reporting Suite

Integrated reporting suite that delivers the exact reports and accounts that you, your team, leasehold committees and directors need. Utilise a unique bi-directional Excel link for syncing and sharing reporting insights.

Demand Suite

Issue demands and statements in line with lease terms, including appropriate section notices, across multiple portfolios in one run with 100% confidence. Output to Word templates and easily use your own branding.

Property Accounting

Fully integrated ledgers help you gain tight control of property income and expenditure. Plus, create and present accounts across every portfolio entity; P&L, balance sheet and trial balance.

Arrears Chasing

Configure your system to issue all demands and statements in a timely, accurate and correct fashion to minimise queries and delays. Grant access to data and enable collaboration with legal teams and third parties.


Utilise the in-built Direct Debit functionality to offer this method of payment. Upload and automatically reconcile against bank statements, and utilise multiple bank accounts for client fund management.

Site Survey App

A highly configurable app that allows you to create tailored site inspection surveys. Easy to use for property managers allowing them to stay mobile. Eradicate paper-based systems and duplication of data. No need to pay to link to third-party apps.

Mobile Access

Utilise our SaaS option, and benefit from mobile access to key parts of the solution through a responsive task management web app that can be used by everyone involved in property management activities.

Leaseholder Communications

Utilise a range of in-built tools and utilities to make leaseholders aware of issues, obligations and progress. This includes automated emails, mass and segmented email broadcasts plus SMS messages.

Leaseholder and Resident Portals

Combine planned and reactive maintenance operations with the system via the Maintenance Management module. FM jobs and associated expenditure are linked to accounts payable, service charge management, budgets and full property accounts.

Task and Workflow Management

An integrated workflow engine and graphical flow designer help you to quickly impact property and FM processes. Proactive alerts, escalations and approvals help manage the most complex processes within leasehold management.

Procure to Pay

Bring all your P2P processes together under a single platform with intelligent invoice scanning and matching. Record, manage and control the full life cycle of the payment processes across your portfolio.

Document Management

Achieve one controlled documentation set across your property management operations, with the flexibility to store any document type. Choose a fully integrated option, or choose to link to your own system.

Our Clients

Key Facts


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